The Future of Retail, Reimagined
The retail industry has seen significant changes even before the COVID-19 pandemic. Now, with health and safety being a major concern, retailers are seeing a fundamental shift in consumers’ behavior.
Retail must continue to adapt as the industry undergoes a “tectonic shift”. Customers must feel safe and informed while shopping, with new technology for contactless services, communication and streamlined pickup points taking center stage.
In a recent article featured in Retail TouchPoints magazine, I discuss what the future of retail may look like and the driving factors behind these shifts.
Ware Malcomb’s retail expertise includes projects for some of the nation’s largest retail chains, as well as for regional retail development and corporate companies. We have developed several strategies to help our clients create cost effective, logistical ways to promote and maximize their investments. Check out the Retail TouchPoints article and Ware Malcomb’s diverse portfolio of retail projects.